Ventilation Appliance Questions
Have questions about a Viking product? See our Frequently Asked Questions below for the answer you need. Still can’t find the answer? Viking has a toll-free number, 1-888-VIKING1 (1-888-845-4641), which consumers may call to speak with a representative on specific product or service questions.
Is the rail option available on all hoods?
The rail option, which is offered in chrome, is available on all Professional 10"H. and 18"H. hoods, and on Professional Classic Chimney hoods.
What does CFM stand for?
Can I use a downdraft with my Viking range?
No. Downdrafts are for use with non-grill Professional and Viking Line rangetops and cooktops only.
Can I use a downdraft with my char-grill?
No. The high heat and cooking by-product (grease) output from the char-grill requires the use of overhead ventilation.
Does Viking offer recirculating hoods?
Yes. The term re-circulating refers to a hood with the ability to, either with or without the aid of a separate kit, recycle and clean air before redistributing it back into the room. These hoods require no duct work. Viking offers kits which are available for use with Professional 10"H. interior-powered hoods and Viking Line 12"H. interior-powered hoods. In addition, all Viking microwave hoods may be converted to re-circulate without the aid of a kit.
Are there any safety measures built into Viking hoods?
All Viking hoods come equipped with a special heat sensor. If the temperature underneath your hood reaches 165°F, the ventilator automatically adjusts to full power. Once the temperature falls below 147°F, the ventilator returns to the previous setting.
Can my Viking hood be vented horizontally from the back of the hood?
Only Viking microwave hoods are capable of horizontal ventilation from the rear.