Statement Regarding Consumer Warranties & Bill 29 Compliance
At Composition Brands, we are committed to providing quality products, service, and support to consumers across Canada through the brands we represent, including La Cornue, Viking, AGA, Lynx, EVO, Fontana, Trade-Wind, John Michael, U-Line, and Marvel.
Composition Brands will comply with the laws of Canada and the consumer protection and warranty legislation applicable in each province and territory in which our products are sold.
For purchases, transactions, and consumer relationships that are subject to the jurisdiction of the Province of Quebec, and for products considered to have been purchased on or after October 5, 2026, Composition Brands will comply with the requirements of Bill 29, the Quebec Consumer Protection Act, and all other applicable laws. Where required by law, we will honour the applicable legal and conventional warranties for the ranges, refrigeration products, and other appliances we distribute through our represented brands.
As with all product purchases, consumers are responsible for maintaining and operating their products in accordance with the manufacturer's recommendations, including the care, maintenance, and service requirements outlined in the applicable use and care documentation. Failure to properly maintain a product may affect warranty coverage to the extent permitted by applicable law.
In line with the obligations introduced by Bill 29, Composition Brands must advise consumers that we are currently unable to guarantee the availability of replacement parts, repair services, or the technical information required to service or maintain every product. However, this does not necessarily mean that such parts, services, or technical information are unavailable. Composition Brands will continue to make reasonable efforts to support consumers through its service network, parts distribution channels, technical support resources, and warranty assistance programs.
Consumers seeking warranty or service support are encouraged to contact Composition Brands directly. We are committed to reviewing each situation individually and providing assistance in accordance with applicable laws and the terms of the applicable warranty.
Composition Brands remains committed to supporting Canadian consumers and fulfilling its obligations with respect to product warranties, consumer protection, and customer service