Product Support
Customer Support/Authorized Service
If you wish to followup on a previously scheduled request, or are in need of additional assistance,
please see our escalation document below to ensure your needs are taken care of.
Thank you for being a proud member of the Middleby Residential family!
Thank you for being a proud member of the Middleby Residential family!
If you would like to start a new Product Service Request, please click the below link:
For all Non Viking Brands Distributed CLICK HERE
Customer Care / Service Requests
Customer Care Inquiries
888-845-4641 / Press 3
customercare@middlebyresidential.com
In-Warranty Repair
888-845-4641 / Press 3
customercare@middlebyresidential.com
Inquiry on Open SVC Request
888-845-4641 / Press 3
customercare@middlebyresidential.com
Other Brand Inquiries
888-845-4641 / Press 3
customercare@middlebyresidential.com
888-845-4641 / Press 3
customercare@middlebyresidential.com
In-Warranty Repair
888-845-4641 / Press 3
customercare@middlebyresidential.com
Inquiry on Open SVC Request
888-845-4641 / Press 3
customercare@middlebyresidential.com
Other Brand Inquiries
888-845-4641 / Press 3
customercare@middlebyresidential.com
Parts Requests
Create a New Parts Order
888-845-4641 / Press 1
parts@middlebyresidential.com
Follow-up on Existing Order
888-845-4641 / Press 1
parts@middlebyresidential.com
RMA's & any other parts need
888-845-4641 / Press 1
parts@middlebyresidential.com
888-845-4641 / Press 1
parts@middlebyresidential.com
Follow-up on Existing Order
888-845-4641 / Press 1
parts@middlebyresidential.com
RMA's & any other parts need
888-845-4641 / Press 1
parts@middlebyresidential.com
If you are unable to resolve your request by reaching out to support contacts listed above, please contact these individuals directly for additional assistance.
