General Questions

Have questions about a Viking product? See our Frequently Asked Questions below for the answer you need. Still can’t find the answer? Viking has a toll-free number, 1-888-VIKING1 (1-888-845-4641), which consumers may call to speak with a representative on specific product or service questions.

Where can I find Viking product specifications?

You can find a complete list of Viking product specifications at our Specs Library. You can also visit any product page and go to the Specifications and Downloads tab.


How much do Viking products cost?

The Viking website lists the Manufacturer’s Suggested Retail Price (MSRP) of each product. MSRP applies to all U.S. states. MSRP prices shown reflect the base price for the selected model, and do not include sales tax, sales accessories, local delivery, and installation charges. MSRP is provided for informational purposes only. Actual prices may vary. Request a quote to receive pricing from a dealer near you.


Where can I purchase Viking products?

Viking products can be purchased from a local authorized dealer. To find an authorized dealer in your area, visit the Where to Buy section of our website. Simply enter your zip code and desired mile radius and click "Search" to get a list of local dealers in your area.


How do I find a factory authorized service center in my area?

To find an authorized service provider in your area, visit the Contact and Support section of our website. Simply enter your zip code and click the search arrow to get a list of local service providers in your area.


Where are Viking products made?

The majority of Viking products are proudly made in Greenwood, Mississippi USA. 

Are Viking products available for kosher use?

Yes. Many Viking products are Star-K certified which means these products have been designed to fit the needs of the kosher consumer. Viking products with Star-K certification include:

  • VGCC, VGIC, VDSC, VESC, RVGR, RVDR, and RVER Ranges 
  • VGRT Rangetops
  • VGC, VEC, RVGC and RVEC Cooktops
  • VGSO, VESO, and VEDO Ovens
  • VEWD and RVEWD Warming Drawers
  • VGBQ Outdoor Grills
  • VCWB Wine Cellars
  • VCBB, FDBB, VCSB, FDSB, VCRB, FDRB, VCFB, and FDFB Refrigerators

Please refer to the Star-K Website at http://www.star-k.com/ for more details.