Refrigeration Appliance Questions

Have questions about a Viking product? See our Frequently Asked Questions below for the answer you need. Still can’t find the answer? Viking has a toll-free number, 1-888-VIKING1 (1-888-845-4641), which consumers may call to speak with a representative on specific product or service questions.

What is the Viking Adjustable Cold Zone™ Drawer?

The temperature in the Adjustable Cold Zone™ Drawer is 3-5 degrees colder than in the rest of the refrigerator, keeping food fresh longer than at normal temperature.


Do Viking Built-In Refrigerators have one or two compressors?

Viking offers refrigeration with both one and two compressors.

Viking 5 Series refrigerators have one variable speed DC overdrive compressor. It is one of the most technologically advanced compressors in the industry. The Viking Pro Chill™ temperature management system provides an initial quick cool down and converts to a lower motor speed that maintains cool temperatures while saving energy and reducing noise.

Viking 7 Series refrigerators have two variable speed DC overdrive compressors. The two compressors on the 7 series units will also achieve initial quick cool down temperatures while saving energy and reducing noise. Two compressors allow each compartment to operate independently.

All units maintain the temperature to within 1° of set temperature in each compartment.

In Refrigerators with Ice Dispensers, what types of ice does the dispenser serve?

The dispenser serves cubed and crushed ice, along with chilled water.


How many bottles of wine can be stored in the Beverage Center (VBCI)?

The 15” wide model holds 8 bottles, and the 24” wide model holds 16.

What types of items can be stored in the Viking Undercounter Refrigeration Products?

The beverage center is a perfect place to store soda, water, beer and wine. Because of the low temperature range in the Undercounter Refrigerators and Refrigerated Drawers, food and beverages can be stored.

What is the available temperature range on Viking Undercounter Refrigeration Products?

For the Undercounter Beverage Center (VBCI): temperature can be adjusted from 32 to 48 degrees F (0-8.9 degrees C); factory set at 42 degrees F (5.6 degrees C).

For the Undercounter Refrigerator (VRCI): temperature can be adjusted from 32 to 39 degrees F (0-3.9 degrees C); factory set at 38 degrees F (3.3 degrees C).

For the Refrigerated Drawers (VRDI): temperature can be adjusted from 32 to 39 degrees F (0-3.9 degrees C); factory set at 38 degrees F (3.3 degrees C).


How much ice can be stored in Viking Ice Machines?

Each Viking Ice Machine can store up to 26 lbs. of ice.

How much ice do Viking Ice Machines produce?

The Clear Ice Machine can produce up to 65 lbs. of ice per day. The Nugget Ice Machine can produce up to 80 lbs. of ice per day.


What types of ice do Viking Ice Machines provide?

Our Clear Ice Machine makes 1" x 1 1/8" x 1 1/4" clear ice. Out Nugget Ice Machine makes soft and chewable restaurant-style nugget ice.