Frequently Asked Questions

Have questions about a Viking product? See our Frequently Asked Questions below for the answer you need. Still can’t find the answer? Viking has a toll-free number, 1-888-VIKING1 (1-888-845-4641), which consumers may call to speak with a representative on specific product or service questions.

General Questions
Where are Viking products made?
Does Viking sell direct?
How much do Viking products cost?
More general questions >>

Cooking Appliance Questions
What is the difference between a Viking open burner and a Viking sealed burner?
Are burner bowls and grate supports dishwasher-safe?
What is the highest BTU rating for a Viking gas burner?
More cooking appliance questions >>

Ventilation Questions
Is the rail option available on all hoods?
What does CFM stand for?
Can my hood be smaller than my cooking product?
More ventilation questions >>

Refrigeration Appliance Questions
Built-In Bottom Mount - VCBB/FDBB
Side-by-Side - VCSB/FDSB
All Refrigerator - VCRB/FDRB
More refrigeration appliance questions >>

Wine Cellar Questions
Full-Height Wine Cellar - VCWB/FDWB
Wine Cellar - VWCI/FWCI
Wine Storage
More wine cellar questions >>

Kitchen Cleanup Questions
Dishwashers - VDB/FDB/RDDB
Disposer - VCFW
More kitchen cleanup questions >>

Outdoor Appliance Questions
Do the Outdoor stainless steel cabinets come with countertops?
What is the difference between E and T-Series Grills?
What are the step-up features from the T-Series to an E-Series grill?
More outdoor appliance questions >>