Viking Reviews and Testimonials

We reported an icing problem with our Viking fridge this past January, the month before the warranty ran out. This took some time to correct but Viking fulfilled their promises and we are very happy customers. The customer service people in Greenwood, MS were great and kept us informed of their plans and actions all along the way. Thank you all at Viking for the wonderful service you provided.
 
Jim Lamar
Spicewood, Texas - November 23, 2013
Every time I go to my Viking kitchen in Paradise, I feel like Queen for a Day! The whole set up is the best experience ever. And our dear friend and chef at Katie's Restaurant, Scot Craig praises "the whole set up is really cool. The quality of the equipment as in all Viking products is unsurpassed. Favorite item cooked on it were the char-grilled oysters!
 
Mary Matalin
New Orleans, Louisiana - November 22, 2013
I recently contacted Customer Support and was fortunate to get Shana Koch. Ms. Koch found a way to get a picture of the inside of the freezer compartment with an ice maker. She then followed up with me several times to make sure that I had received the picture and had all the information that I needed. Ms. Koch was pleasant, polite, and persistent in her efforts to get me the information that I requested. You have a valuable employee in Ms. Hoch. Viking benefits from having such an employee. Thank you for the excellent customer service.
 
Rebecca Weatherford
November 22, 2013
I'm in love with my rangetop! I regret not buying one before! Thank you for making such a good product!
 
Edna Molina
Salinas, California - November 20, 2013
We have built our entire heavy-cooking kitchen with Viking appliances, and are loving it every day we use it. Great quality, very customizable, and perfect for our household. Shortly after we built our house, we got the kitchen featured in Trends Magazine. We live in Singapore, and having a 'dry' kitchen for simpler cooking and preparation and a 'wet' kitchen for heavy (Asian) cooking is not unusual. Only with the Viking ranges, wok-cooker and grills were we able though to create the mix of practicality and professional look and feel that we wanted.
 
Stefan Masuhr
Singapore - November 17, 2013
Our old Kitchen-Aid dishwasher was on it's last legs. It served us well. So started the adventure of locating a replacement. We went to a lot of stores, even traveling halfway across PA. We had seen the best that many manufacturers had to offer. At the end of 2 days of tireless searching I looked at my wife and said "Tomorrow let's go to Dormont Appliance and get something we both know will look good and work." The next day we went and saw the Viking Dishwasher. Wow! Not only did it fit our requirements, it came in the color my wife's kitchen required. It had the reputation of being a Viking and it included the $125.00 "install kit" everyone else required. Plus, it was on sale!
 
Thomas Gehringer
Pittsburgh, Pennsylvania - November 17, 2013
I spent a very enjoyable 10 minutes or so with your service representative, Charlotte, who helped me find a needed part for my Viking freestanding range. I explained what the problem was and that my local service company could not find the needed part and suggested I call you‘all directly. I was totally unprepared for the level of graciousness and helpfulness that Charlotte gave me over the phone. You are a very fortunate manager to have an employee so empathetic and effective as her in the role of customer relations. We may or may not get the part since it is not in stock with Viking but rather with a distributor. That said, the effort to find the part is a nice illustration of the level of customer care and commitment on Charlottes part - she went above and beyond to locate a distributor with the needed part and request it be sent to Texas. After we finished our conversation I realized that Charlotte is a "10" on a scale of 1 to 10 for effectiveness and capability, and deserved a compliment for her work.
 
Joseph DeVay
Houston, Texas - November 15, 2013
My Viking kitchen is a 10 year dream come true. I'm a chef who dreamed of owning a full Viking kitchen someday. My wife and I remodeled our house almost 5 years ago completely around my dream Viking kitchen. As a chef, I expect professional performance out of my appliances much like I experience daily in the restaurant. Viking appliances have performed quite well and it is a joy to cook in my kitchen every single day! Yes even after a 13-14 hour day in the restaurant, I still enjoy cooking in my Viking kitchen. My Viking kitchen consists of: 48" refrigerator, 48" cooktop w/griddle, 36" warming drawer, hood, double ovens, under counter beverage center for the kiddos, two dishwashers, and microwave. It is also a great kitchen to entertain guests and just hanging out with my kids teaching them how to cook. They enjoy the kitchen as well.
 
Mike Ingram
Franklin, Tennessee - November 14, 2013