Viking Reviews and Testimonials
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I'm in love with my rangetop! I regret not buying one before! Thank you for making such a good product! Edna Molina Salinas, California |
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We have built our entire heavy-cooking kitchen with Viking appliances, and are loving it every day we use it. Great quality, very customizable, and perfect for our household. Shortly after we built our house, we got the kitchen featured in Trends Magazine. We live in Singapore, and having a 'dry' kitchen for simpler cooking and preparation and a 'wet' kitchen for heavy (Asian) cooking is not unusual. Only with the Viking ranges, wok-cooker and grills were we able though to create the mix of practicality and professional look and feel that we wanted. Stefan Masuhr Singapore |
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Our old Kitchen-Aid dishwasher was on it's last legs. It served us well. So started the adventure of locating a replacement. We went to a lot of stores, even traveling halfway across PA. We had seen the best that many manufacturers had to offer. At the end of 2 days of tireless searching I looked at my wife and said "Tomorrow let's go to Dormont Appliance and get something we both know will look good and work." The next day we went and saw the Viking Dishwasher. Wow! Not only did it fit our requirements, it came in the color my wife's kitchen required. It had the reputation of being a Viking and it included the $125.00 "install kit" everyone else required. Plus, it was on sale! Thomas Gehringer Pittsburgh, Pennsylvania |
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I spent a very enjoyable 10 minutes or so with your service representative, Charlotte, who helped me find a needed part for my Viking freestanding range. I explained what the problem was and that my local service company could not find the needed part and suggested I call you‘all directly. I was totally unprepared for the level of graciousness and helpfulness that Charlotte gave me over the phone. You are a very fortunate manager to have an employee so empathetic and effective as her in the role of customer relations. We may or may not get the part since it is not in stock with Viking but rather with a distributor. That said, the effort to find the part is a nice illustration of the level of customer care and commitment on Charlottes part - she went above and beyond to locate a distributor with the needed part and request it be sent to Texas. After we finished our conversation I realized that Charlotte is a "10" on a scale of 1 to 10 for effectiveness and capability, and deserved a compliment for her work. Joseph DeVay Houston, Texas |
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My Viking kitchen is a 10 year dream come true. I'm a chef who dreamed of owning a full Viking kitchen someday. My wife and I remodeled our house almost 5 years ago completely around my dream Viking kitchen. As a chef, I expect professional performance out of my appliances much like I experience daily in the restaurant. Viking appliances have performed quite well and it is a joy to cook in my kitchen every single day! Yes even after a 13-14 hour day in the restaurant, I still enjoy cooking in my Viking kitchen. My Viking kitchen consists of: 48" refrigerator, 48" cooktop w/griddle, 36" warming drawer, hood, double ovens, under counter beverage center for the kiddos, two dishwashers, and microwave. It is also a great kitchen to entertain guests and just hanging out with my kids teaching them how to cook. They enjoy the kitchen as well. Mike Ingram Franklin, Tennessee |
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I would like to express my gratitude and appreciation to you and your company for listening to my "saga" and helping me to rectify a very frustrating situation. As you know I was having problems with my refrigerator since April and finally it all came to a close today when my new refrigerator was delivered. I must tell you that Jamie Phillips was most helpful and instrumental in making this all happen. She was patient with me and went above and beyond on my behalf. I would just like to take this moment to tell you that the numerous phone calls and emails between Jamie and myself were always received courteously and handled with the utmost professionalism. Peter Postiglione Harrison, New York |
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About 15 years ago when our kids were grown and gone, I began a new interest in cooking. I started watching cooking shows and noticed that the chefs were using these beautiful stoves. After some research, I learned that most of them were Viking. Our home was built in the 70's so the kitchen was sadly outdated. After some convincing, my husband agreed to do some renovating and new Viking appliances. I have the stove, refrigerator, microwave and some small countertop appliances. I love them all especially my stove. What a dream to cook on. The oven is spacious enough to bake an entire batch of cookies at once and everything browns beautifully. The large burners are a dream and accommodate large pots and pans very well. I only wish I had this back in the days when I did home canning. Oh well, better late than never. I certainly have become more adventuresome with cooking now that I have these wonderful appliances. Lenore Watkins Port Orchard, Washington |
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I just wanted to send a note of thanks to [Hope] for your help with our Viking product. Sometimes, one makes a purchase and bad things happen where the company doesn't do the right thing and step up to the plate as they should. I commend you for being exemplary in the manner of which you communicated, showed heart to the consumer during the process (which otherwise would have been overwhelmingly frustrating), and made the experience with Viking superb. The level of service has created a story that I have shared with many others already, Viking cares about its consumers. Thanks again for everything. You were awesome throughout the entire process! Jeremy Burr |
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